Delta Air Lines Taps James Sarvis to Lead Latin America & the...

Delta Air Lines Taps James Sarvis to Lead Latin America & the Caribbean


Atlanta, GA–(HISPANIC PR WIRE)–September 27, 2004–Delta Air Lines (NYSE: DAL) today announced the promotion of James Sarvis to director of its Latin America & Caribbean business unit. Sarvis, a 30-year Delta veteran and former field director for International Services at Delta’s Atlanta airport operation, replaces Jorge Fernandez, who was recently named Delta’s vice president – International and Alliances. The promotion is effective October 4, 2004 and Sarvis will be based at Delta’s world headquarters in Atlanta, Georgia.

As director, Sarvis will have full operational and strategic responsibility for Delta’s growing Latin America & Caribbean region, which currently offers more than 40 nonstop flights to 25 cities in 19 countries, including all airport customer service, finance, human resources, marketing, reservations, sales and corporate representation issues.

“James brings to the region a wealth of operational experience, proven leadership skills and in-depth knowledge of the culture that will be essential to Delta as it implements its Transformation Plan, which calls for growing our top performing Latin America & Caribbean business unit,” said Fernandez.

Sarvis, 50, joined Delta in 1974 in San Juan, Puerto Rico and since then has held positions of increasing responsibility and leadership across the United States in operations and customer services.

Most recently, Sarvis served as field director for Delta’s international services at its primary hub in Atlanta, where he ensured the highest levels of customer service and safety for all international flights originating in Atlanta; administered the ground-handling contracts for seven international and domestic airlines; served as a liaison with the U.S. Department of Homeland Security; and managed Delta’s Atlanta airport safety program for 637 daily flights and 4,400 employees.

Born in Philadelphia, Pennsylvania, and raised in San Juan, Puerto Rico, Sarvis attended the University of Puerto Rico and speaks English and Spanish fluently.

Delta Air Lines is proud to celebrate its 75th anniversary in 2004. Delta is the world’s second largest airline in terms of passengers carried and the leading U.S. carrier across the Atlantic, offering daily flights to 493 destinations in 87 countries on Delta, Song, Delta Shuttle, the Delta Connection carriers and its worldwide partners. Delta’s marketing alliances allow customers to earn and redeem frequent flier miles on more than 14,000 flights offered by SkyTeam and other partners. Delta is a founding member of SkyTeam, a global airline alliance that provides customers with extensive worldwide destinations, flights and services. For more information, please visit

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Delta Air Lines

Corporate Communications


Delta Air Lines Taps James Sarvis to Lead Latin America & the Caribbean