St. John’s, Antigua–(HISPANIC PR WIRE)–October 24, 2007–Online gaming and entertainment leader Bodog Entertainment is pleased to announce new services for Latino consumers, including a full-service customer service line in Spanish, available today, and plans to have a fully-functioning Spanish-language gaming site.
“Bodog Entertainment has always been a leader in providing our customers with the highest quality service, in our industry and beyond,” said Calvin Ayre, billionaire entertainment mogul and Bodog founder. He added, “We are excited to expand our service to include in-language customer service to our Latino customers. We value their business, and I am sure that our world-renown service will exceed each caller’s expectations on every single call.”
Since Bodog Entertainment’s customer service call center was based in Costa Rica for 10 years, it is a natural progression for the company to expand their call center service to Latino consumers who wish to receive service in Spanish. Customers will be greeted by a prompt in the beginning of the call that will allow the caller to continue in Spanish and speak to a representative. This Spanish language call center is operated under agreement with the Morris Mohawk Gaming Group who operate the Bodog brand in North America.
The entertainment giant recognizes the value of their Latino customers and has plans to develop capabilities to access all of Bodog’s entertainment features online. In the meantime, players wishing to join Bodog in Spanish can call 1-866-205-3353, and a customer service representative will walk them through the steps of registering by phone completely in Spanish, or these instructions can also be accessed directly at http://www.bodoglife.com/promotions/spanish/cs/. As Bodog expands their in language capabilities, players can expect the same stellar customer service and, eventually, the same world-class gaming options, all in Spanish.
Bodog Entertainment proudly offers a host of entertainment properties, including: the production of a mixed martial arts competition television series, Bodog Fight and poker series, Calvin Ayre Sharks & Fools; a free play fantasy sports site, Bodog Fantasy; an international record label; an international band-search competition; a publishing division, with an online magazine and a blog; and, of course, it’s market-leading, world famous gaming property at BodogLife.com. Bodog Entertainment aims to introduce new and compelling content to each of its properties, making them more culturally relevant to their valued Latino consumer. As in every other aspect of business, Bodog Entertainment’s goal is to raise the bar for Latino entertainment and customer service, becoming a one-stop source of entertainment for Latinos everywhere.
Bodog, with its head office located in Antigua, is licensed in the United Kingdom, Antigua. Bodog Entertainment Founder Calvin Ayre, recognized as a world authority on branding in digital entertainment, was featured on the cover of Forbes magazine’s best-selling 2006 “Billionaires” issue. Bodog offers a host of entertainment services, comprising: online gaming which includes Poker, Casino and a host of other gaming products; an international record label, Bodog Music; a million-dollar band search competition and accompanying TV series, Bodog Battle; a publishing division (with an online magazine, Bodog Nation, and blog, Bodog Beat; and an international television division, Bodog TV which produces reality series, such as Bodog Fight and Calvin Ayre Wild Card Poker. For more information, contact Media Relations at firstname.lastname@example.org. BODOG is a registered trademark. The Bodog brand is operated for gaming in North America by Morris Mohawk Gaming Group under License.
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