Initiative is key to meeting needs of growing Hispanic client base


KANSAS CITY, MO–(HISPANIC PR WIRE)–Aug. 15, 2002–H&R Block, the nation’s leading tax services company, announced plans to hire more than 5,000 Spanish-speaking tax professionals for the 2003 tax season to meet the needs of its more than 1 million Hispanic clients. Many of these clients prefer to receive their tax advice from Spanish-speaking professionals.

H&R Block’s Hispanic client base has grown significantly over the past several years as a result of the increasing population of Hispanics in the United States. According to the U.S. Census Bureau, Census 2000, this ethnic group increased 57.9 percent from 1990 to 2000. As the population continues to increase, H&R Block is committed to providing relevant services to the Hispanic community, which often begins with serving those clients who prefer using the Spanish language.

“Our clients are our first priority, and if they feel more comfortable talking about their tax or financial situation in Spanish, then it is our priority to serve them accordingly,” said Carlos Ayala, manager of Hispanic programs at H&R Block. “Our goal for this tax season is to increase the number of Spanish-speaking professionals serving Hispanic clients by 40 percent.”

This is an opportunity for Spanish-speaking professionals to begin what could be a lengthy and rewarding professional career with H&R Block. Job opportunities offer a high degree of flexibility and can range from part-time employment to full-time positions,” Ayala explained.

H&R Block tax professionals undergo continuing education that enables them to meet their clients’ diverse tax preparation needs, from completing the most basic tax return to handling more complex personal and business matters. H&R Block tax professionals are updated on the recent tax law changes and their implications.

H&R Block now enrolling for Tax Training School

H&R Block offers an 11-week income tax course designed for those without existing tax knowledge, as well as those interested in updating their tax skills. Completion of the course is neither an offer nor a guarantee of employment.

Beginning in September, the H&R Block Income Tax Course will also offer classes in Spanish at many H&R Block offices, located in Hispanic communities throughout the country. The courses are taught by seasoned H&R Block professionals, many with more than a decade of experience in serving Hispanic clients. The H&R Block Income Tax course will cover tax exemptions, tax credits, tax deductions, preparing tax forms, and the continuing impact of the tax law changes enacted in 2001. “The Income Tax Course provides not only updated tax information but also prepares the students with the knowledge to enhance their professional development,” said Ayala.

Students who complete the course registration and bring a friend who also enrolls will receive a $50 discount* off the class fee. To learn more about the course, times and locations where it is offered, how to enroll and class fees** and the discount, call toll-free 1-866-263-8938 or visit the company’s Web site at www.hrblock.com. Spanish-speaking operators are available.

*At participating offices. Restrictions apply. Offer void where prohibited by law.

** Fees vary at participating offices.

About H&R Block:

H&R Block Inc. (www.hrblock.com,http://hrblock.com>) is a diversified company with subsidiaries that deliver tax services and financial advice, investment and mortgage products and services, and business accounting and consulting services. As the world’s largest tax preparation company, H&R Block served nearly 21 million clients during fiscal year 2002. Clients were served at the approximately 10,400 H&R Block retail offices worldwide and through the company’s award-winning software, TaxCutâ, and its online tax services. H&R Block is the only major tax and financial services company that focuses primarily on helping middle-income taxpayers achieve their financial goals. Investment services and securities products are offered through H&R Block Financial Advisors Inc., member NYSE, SIPC. H&R Block Inc. is not a registered broker-dealer. H&R Block Mortgage Corp. offers retail mortgage products. Option One Mortgage Corp. offers wholesale mortgage products and a wide range of mortgage services. RSM McGladrey Inc. serves mid-sized businesses with accounting, tax and consulting services.



Patricia Alvarado




Janine Smiley

H&R Block,