Provides More Choices to Get Items When and How Customers Want... Provides More Choices to Get Items When and How Customers Want This Holiday Season

Customers Can Conveniently Shop Online, Via Mobile, or In-Store


HOFFMAN ESTATES, Ill., Nov. 4, 2010 /PRNewswire-HISPANIC PR WIRE/ — With the holidays quickly approaching, Sears Holdings has announced new and expanded services to provide customers with stress-free and convenient holiday shopping. By offering a variety of shipping and in-store pick up options, and the ability for customers to get whatever they need, when they need it through innovative new tools, is poised to make this holiday shopping season fun, convenient, and easier than ever for customers.

Sears wants to be wherever customers are. Sears has made a marketplace of millions of items accessible in a variety of ways. Customers can get millions of items how and when they want them-today, tomorrow or in the future-with ease and convenience. They can decide to buy online via, from an in-store terminal or from any mobile device. Sears provides the opportunity for customers to select the shopping option that is right for them.

Shoppers can also take advantage of services such as buy online, pick up in-store, ship-to-store, international shipping and free shipping, all of which provide flexible solutions for customers during the hectic holiday rush. In-store pick up capabilities include same day ordering and pick-up, curbside pick-up in select locations, and the opportunity to utilize one of the industry’s only secure third-party pick up programs.

Sears will also be offering special shipping programs throughout the holiday.

“We’re helping our customers find the perfect gifts this holiday season, and we’re providing them with limitless choices in ways to find them with ease,” said Imran Jooma, president of eCommerce at Sears Holdings. “Whether they’re reading integrated product reviews, browsing our TV Matchmaker tool online or sending a gift to another country, our customers can shop, purchase, send and receive items on their own terms. We simply provide them with the choices that are most convenient for them.”

Customers can enjoy the following service offerings this holiday season:

— Web-to-Store: Customers can buy online and conveniently pick up in-store through industry leading curbside and third-party pick up options-all with the “Ready in Five” guarantee. Orders from will be ready within five minutes from the time a customer arrives in-store or the customer receives a $5 coupon.

— Sears2go: Available on iPhone, Android and Blackberry Smartphones, Sears2go allows customers to shop for millions of products in the palm of their hands.

— Free Shipping Holiday Promotions: On, customers can use promo code SANTA to receive free shipping on qualified mail orders totaling more than $99 and 150 lbs. or less.*

— ShipVantage Membership Program: Customers can enjoy free standard shipping on all and purchases for 12 months for the membership fee of only $79. Customers also have the opportunity to enroll in a 30-day free trial membership. Discounted expedited mail options are also available through this program. Membership fee applies.

— International Shipping on Customers now have the ability to ship their purchases to more than 90 countries around the world.

“We value our customer’s feedback and work continuously to provide them with programs and services that make their lives easier,” said Jooma. “Through our online offerings, we help our customers shop how and when they want. It’s that simple.”

About Sears Holdings Corporation

Sears Holdings Corporation (Nasdaq: SHLD) is the nation’s fourth largest broadline retailer, with approximately 3,900 full-line and specialty retail stores in the United States and Canada. Sears Holdings is the leading home appliance retailer as well as a leader in tools, lawn and garden, consumer electronics and automotive repair and maintenance. Sears Holdings is the 2010 ENERGY STAR(R) Retail Partner of the Year. Key proprietary brands include Kenmore, Craftsman and DieHard, and a broad apparel offering, including such well-known labels as Lands’ End, Jaclyn Smith and Joe Boxer, as well as the Apostrophe and Covington brands. It also has the Country Living collection, which is offered by Sears and Kmart. We are the nation’s largest provider of home services, with more than 12 million service calls made annually. Sears Holdings Corporation operates through its subsidiaries, including Sears, Roebuck and Co. and Kmart Corporation. For more information, visit Sears Holdings’ website at

*Visit for details.

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