Washington Mutual Offers Disaster Relief Services to Southern California Fire Victims

Washington Mutual Offers Disaster Relief Services to Southern California Fire Victims

Donates $250,000 to American Red Cross Disaster Relief Fund


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Los Angeles, CA—(HISPANIC PR WIRE)–October 29, 2003–Washington Mutual customers who are recovering from damage caused by fires in the federally declared disaster areas of Southern California – San Bernardino, Los Angeles, San Diego and Ventura Counties – are eligible for a variety of special assistance programs being offered by the bank.

Washington Mutual’s disaster relief programs include accelerated home equity loans at reduced rates, flexible mortgage payment schedules and penalty-free withdrawals from time deposits. The company said it is also donating $250,000 to the American Red Cross Disaster Relief Fund and collecting additional donations for disaster aid from those who want to help at its financial stores.

“It has long been our policy to be responsive to customers affected by natural disasters and emergencies,” said Deanna Oppenheimer, president of Washington Mutual’s Consumer Group. “This program will help get people back on their feet more quickly.”

Oppenheimer said that Washington Mutual would reduce the current rate on home equity loans by 0.25% and expedite the disbursement of approved loan funds to disaster victims. She also said that the bank pledged to streamline the approval process for personal lines of credit.

Washington Mutual customers who live, work or own property in the fire-impacted areas of Southern California and who wish to inquire about the bank’s disaster relief programs should visit their local branch or call Washington Mutual’s telephone banking unit at (800) 788-7000. Mortgage customers may call a special fire disaster help line at 800.472.1254.

With a history dating back to 1889, Washington Mutual is a retailer of financial services that provides a diversified line of products and services to consumers and small businesses. At September 30, 2003, Washington Mutual and its subsidiaries had consolidated assets of $286.72 billion. Washington Mutual currently operates more than 2,700 consumer banking, mortgage lending, commercial banking, consumer finance and financial services offices throughout the nation. Washington Mutual’s press releases are available at http://www.wamu.com/www.wamu.com.

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CONTACT:

Washington Mutual

Mark Benhard

213.217.4005

or

Alfredo Padilla

213.217.4093

Washington Mutual Offers Disaster Relief Services to Southern California Fire Victims