Wells Fargo Offers Help To Customers Affected By Southern California Wildfires

Wells Fargo Offers Help To Customers Affected By Southern California Wildfires


SAN DIEGO AND LOS ANGELES, Calif.–(HISPANIC PR WIRE)–Nov. 3, 2003–In response to the widespread fires affecting Southern California residents, Wells Fargo announced several special programs to help affected customers manage through the recovery process.

“The devastating impact of the Southern California fires is being felt by our customers, neighbors, and our own team members,” said Laura Schulte, president for California, Nevada and Mexican Border regional banking. “Wells Fargo wants to help the victims and their families through this difficult experience and help them rebuild their homes and businesses.”

The company said it will offer:

— Waiver of early withdrawal penalties on both consumer and business time deposits to give victims easier access to their funds;

— Emergency Credit Line increases for Wells Fargo Visa and MasterCard Credit Card business and consumer customers. Customers may also be eligible for special assistance on their monthly payments.

— Emergency unsecured loans for individuals up to $25,000 at a special rate of 4.75%;

— Home Equity line increases for existing customers up to $25,000;

— Deferred payments, bridge loans, temporary line increases, or short-term emergency loans for small business owners;

— Case-by-case assistance to help customers by extending terms and deferring payments on their existing mortgage and home equity loans.

Customers should call the following numbers for assistance:

— Wells Fargo Consumer or Individual Bank customers – 1-800-869-3557

— Wells Fargo Small Business customers – 1-800-225-5935 (1-800-CALL WELLS), or your local business banker

— Wells Fargo Home Mortgage customers – 1-888-818-9147

In addition, Wells Fargo announced that contributions to the American Red Cross can now be made online at wellsfargo.com. The company previously announced a $250,000 donation to the American Red Cross disaster relief fund to assist victims of the Southern California wildfires.

Wells Fargo & Company is a diversified financial services company with $391 billion in assets, providing banking, insurance, investments, mortgage and consumer finance from more than 5,900 stores and the internet (wellsfargo.com) and other distribution channels across North American and elsewhere internationally. Wells Fargo Bank, N.A. is the only “Aaa”-rated bank in the United States. In 2002, the company gave more than $12 million to support over 1,000 organizations throughout Southern California that focus on community development, education, human services, arts and culture and other charitable causes. In addition, Wells Fargo team members contributed thousands of hours in volunteer time to work on community projects.



San Diego

Chuck Lemoine, (858) 622-6908


Los Angeles

Mary Trigg, (213) 253-7198

Wells Fargo Offers Help To Customers Affected By Southern California Wildfires