Western Union Wins Costa Rica National Quality Award

Western Union Wins Costa Rica National Quality Award


San Jose, Costa Rica–(HISPANIC PR WIRE – BUSINESS WIRE)–July 17, 2006–Western Union’s Latin American Regional Operations Center in Costa Rica, in competition with 21 companies, recently won the country’s premier business award, the Costa Rica National Quality Award. Costa Rica’s Institute of Managerial Excellence grants the honor to organizations that have accomplished exceptional performance requisites. Costa Rica’s President, Dr. Oscar Arias, presented the award to Western Union during a ceremony in San Jose, Costa Rica.

“The National Quality Award is a process that looks to encourage permanent improvement in organizations, regardless of their size or line of business, through the exchange of knowledge, implementation of best practices in organizational management and the combination of efforts towards a culture of excellence,” said Guido Monge, director of Costa Rica’s Institute of Managerial Excellence.

A global leader in money transfer services, Western Union is the only company to win the honor in its first year as an entrant. The company is also the first to receive this top award while also winning awards in five other categories, including Leadership and Management, Customer Service, Human Resources, Innovation and Technology and Process Management.

“Receiving this award demonstrates Western Union’s continuous drive to provide consumers around the globe a service that they know and trust,” said David Larkworthy, Western Union senior vice president, head of global operations. “Western Union is honored to be recognized and remains committed to meeting the money transfer needs of consumers throughout all of Latin America, the Caribbean and the world.”

This is the ninth year that the Institute of Managerial Excellence of the Costa Rican Chamber of Industries has organized the award ceremony. The Institute of Managerial Excellence evaluates organizations in the categories of Leadership and Management, Customer Service, Human Resources, Innovation and Technology, Process Management and Environmental Impact.

About First Data and Western Union

First Data Corp. (NYSE:FDC) is a leading provider of electronic commerce and payment solutions for businesses and consumers worldwide. Serving 4.6 million merchant locations, 1,600 card issuers and millions of consumers, First Data powers the global economy by making it easy, fast and secure for people and businesses around the world to buy goods and services using virtually any form of payment. The company’s portfolio of services and solutions includes credit, debit, private-label, gift and other prepaid card issuing and merchant transaction processing services; money transfer services; money orders; fraud protection and authentication solutions; check guarantee and verification services through TeleCheck; as well as Internet commerce and mobile solutions. Western Union, together with its affiliates Orlandi Valuta and Vigo, are leaders in global money transfer, providing people with fast, reliable and convenient ways to send money around the world, pay bills and purchase money orders through a network of over 270,000 Agent locations in more than 200 countries and territories. The company’s STAR Network offers PIN-secured debit acceptance at 1.9 million ATM and retail locations. For more information, visit http://www.firstdata.com.

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Western Union Wins Costa Rica National Quality Award