{"id":141464,"date":"2022-11-16T10:05:00","date_gmt":"2022-11-16T14:05:00","guid":{"rendered":"https:\/\/hispanicprwire.com\/english-dominion-energy-shares-five-telltale-signs-of-utility-scams\/"},"modified":"2022-11-16T11:10:11","modified_gmt":"2022-11-16T15:10:11","slug":"dominion-energy-advierte-sobre-cinco-senales-de-estafas-con-los-servicios-publicos","status":"publish","type":"post","link":"https:\/\/hispanicprwire.com\/en\/dominion-energy-advierte-sobre-cinco-senales-de-estafas-con-los-servicios-publicos\/","title":{"rendered":"Dominion Energy Shares Five Telltale Signs of Utility Scams"},"content":{"rendered":"<p><\/p>\n<style type=\"text\/css\"><![CDATA[\n\/* Style Definitions *\/\nspan.prnews_span\n{\nfont-size:8pt;\nfont-family:\"Arial\";\ncolor:black;\n}\na.prnews_a\n{\ncolor:blue;\n}\nli.prnews_li\n{\nfont-size:8pt;\nfont-family:\"Arial\";\ncolor:black;\n}\np.prnews_p\n{\nfont-size:0.62em;\nfont-family:\"Arial\";\ncolor:black;\nmargin:0in;\n}\n]]><\/style>\n<div class=\"xn-content\">\n<p><span class=\"xn-location\">RICHMOND, Va.<\/span>, <span class=\"xn-chron\">Nov. 16, 2022<\/span> \/PRNewswire-HISPANIC PR WIRE\/ &#8212;\u00a0This Utility Scam Awareness Day, Dominion Energy is urging customers to watch out for utility scammers by sharing the most common red flags.<\/p>\n<div id=\"prni_dvprnejpg9890left\" dir=\"ltr\" style=\"width: 100%; text-align: left;\"><img decoding=\"async\" id=\"prnejpg9890left\" title=\" \" src=\"https:\/\/mma.prnewswire.com\/media\/510462\/Dominion_Energy_Logo.jpg\" alt=\" \" align=\"middle\"\/><\/div>\n<p>&#8220;Even if the caller ID says Dominion Energy, our customers should be on alert about demands for immediate payment and threats of service disconnection,&#8221; said Utibe Bassey, Dominion Energy&#8217;s vice president of Customer Experience. &#8220;That is not how we do business. When any warning sign is present, hang up. Never share personal information.&#8221;<\/p>\n<p>Know the warning signs of a utility scam:<\/p>\n<ol type=\"1\">\n<li>Dominion Energy does not call and threaten service disconnection if a customer does not make a payment immediately.<\/li>\n<li>Dominion Energy will never demand payment with a credit or debit card by phone, or ask a customer to wire a transfer, send a money order or buy a prepaid or gift card to pay a utility bill.<\/li>\n<li>Not all scammers are aggressive and threatening. Some scammers try to earn a customer&#8217;s trust by being personable and sympathetic.<\/li>\n<li>Utility scammers will often target small businesses, such as restaurants, and threaten service disconnection during peak business hours to instill fear and a sense of urgency.<\/li>\n<li>Customers should be suspicious of and not allow individuals claiming to be Dominion Energy employees to enter their homes without proper identification, an appointment or a reported emergency. Additionally, employees do not ask for payment in person.<\/li>\n<\/ol>\n<p>What to do if customers receive a suspicious call:<\/p>\n<ul type=\"disc\">\n<li><b>Hang up.<\/b> Do not provide account, payment or any other personal information.<\/li>\n<li><b>Fact check<\/b>. Scammers do not typically know the customer&#8217;s account balance. Customers can verify their account balance and payment due date online or on the Dominion Energy app.<\/li>\n<li><b>Seek help<\/b>. Dominion Energy can help <a href=\"https:\/\/www.dominionenergy.com\/our-stories\/struggling-to-pay\" target=\"_blank\" rel=\"nofollow\">customers facing financial hardship.<\/a> Connect with the company with any payment concerns.<\/li>\n<\/ul>\n<p>For more scam prevention tips, visit\u00a0<a href=\"https:\/\/www.dominionenergy.com\/our-stories\/scammers-and-personal-safety\" target=\"_blank\" rel=\"nofollow\">dominionenergy.com\/our-stories\/scammers-and-personal-safety<\/a><u>.<\/u><\/p>\n<div class=\"wcag-arialevel-3\" style=\"display: block; font-size: 1.17em; margin-block-start: 1em; margin-block-end: 1em; margin-inline-start: 0px; margin-inline-end: 0px; font-weight: bold; text-align: left;\" role=\"heading\" aria-level=\"3\"><b><u>About Dominion Energy<\/u><\/b><\/div>\n<p>About\u00a0<a href=\"https:\/\/www.dominionenergy.com\/our-company\/operating-segments\" target=\"_blank\" rel=\"nofollow\">7 million customers in 15 states<\/a>\u00a0energize their homes and businesses with electricity or natural gas from Dominion Energy (NYSE:\u00a0<a href=\"https:\/\/investors.dominionenergy.com\/home\/default.aspx\" target=\"_blank\" rel=\"nofollow\">D<\/a>), headquartered in\u00a0Richmond, Va.\u00a0The company is committed to\u00a0<a href=\"https:\/\/www.dominionenergy.com\/our-promise\" target=\"_blank\" rel=\"nofollow\">safely providing reliable, affordable and sustainable energy<\/a>\u00a0and to achieving\u00a0<a href=\"http:\/\/www.dominionenergy.com\/our-company\/netzero\" target=\"_blank\" rel=\"nofollow\">Net Zero emissions<\/a>\u00a0by 2050.\u00a0Please visit\u00a0<a href=\"https:\/\/urldefense.com\/v3\/__https:\/c212.net\/c\/link\/?t=0&amp;l=en&amp;o=3585867-1&amp;h=410478565&amp;u=https*3A*2F*2Fwww.dominionenergy.com*2F&amp;a=DominionEnergy.com__;JSUlJQ!!KQQRbYJqkXCDY_8FAQ!EKJf02UH64CuUDShKcs_1yVq44yrQaMmf3KOAq71DzP_JBY3sLJyaM9af-lL6d_WySvJnHPUqcW9iULaRhDPlWwAMRROwcY6$\" target=\"_blank\" rel=\"nofollow\">DominionEnergy.com<\/a>\u00a0to learn more.<\/p>\n<p>Logo &#8211; <a href=\"https:\/\/mma.prnewswire.com\/media\/510462\/Dominion_Energy_Logo.jpg\" target=\"_blank\" rel=\"nofollow\">https:\/\/mma.prnewswire.com\/media\/510462\/Dominion_Energy_Logo.jpg<\/a><\/p>\n<p>SOURCE  Dominion Energy<\/p>\n<\/div>\n<p><\/p>","protected":false},"excerpt":{"rendered":"<div class=\"xn-content\">\n<p><span class=\"xn-location\">RICHMOND, Va.<\/span>, <span class=\"xn-chron\">Nov. 16, 2022<\/span> \/PRNewswire-HISPANIC PR WIRE\/ &#8212;\u00a0This Utility Scam Awareness Day, Dominion Energy is urging customers to watch out for utility scammers by sharing the most common red flags.<\/p>\n<div id=\"prni_dvprnejpg9890left\" dir=\"ltr\" style=\"width: 100%;text-align: left\"><img decoding=\"async\" id=\"prnejpg9890left\" title=\" \" src=\"https:\/\/mma.prnewswire.com\/media\/510462\/Dominion_Energy_Logo.jpg\" alt=\" \" align=\"middle\" \/><\/div>\n<p>&#8220;Even if the caller ID says Dominion Energy, our customers should be on&#8230;<\/p>\n","protected":false},"author":1,"featured_media":141465,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[8],"tags":[],"class_list":["post-141464","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-familia-y-vida"],"acf":[],"_links":{"self":[{"href":"https:\/\/hispanicprwire.com\/en\/wp-json\/wp\/v2\/posts\/141464","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hispanicprwire.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/hispanicprwire.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/hispanicprwire.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/hispanicprwire.com\/en\/wp-json\/wp\/v2\/comments?post=141464"}],"version-history":[{"count":"1","href":"https:\/\/hispanicprwire.com\/en\/wp-json\/wp\/v2\/posts\/141464\/revisions"}],"predecessor-version":[{"id":141466,"href":"https:\/\/hispanicprwire.com\/en\/wp-json\/wp\/v2\/posts\/141464\/revisions\/141466"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/hispanicprwire.com\/en\/wp-json\/wp\/v2\/media\/141465"}],"wp:attachment":[{"href":"https:\/\/hispanicprwire.com\/en\/wp-json\/wp\/v2\/media?parent=141464"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/hispanicprwire.com\/en\/wp-json\/wp\/v2\/categories?post=141464"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/hispanicprwire.com\/en\/wp-json\/wp\/v2\/tags?post=141464"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}