{"id":82601,"date":"2020-06-25T10:23:00","date_gmt":"2020-06-25T14:22:00","guid":{"rendered":"https:\/\/hispanicprwire.com\/aqua-illinois-restaurara-el-servicio-publico-a-los-usuarios-a-la-luz-de-la-covid-19\/"},"modified":"2020-06-25T10:27:02","modified_gmt":"2020-06-25T14:27:02","slug":"aqua-illinois-restaurara-el-servicio-publico-a-los-usuarios-a-la-luz-de-la-covid-19","status":"publish","type":"post","link":"https:\/\/hispanicprwire.com\/en\/aqua-illinois-restaurara-el-servicio-publico-a-los-usuarios-a-la-luz-de-la-covid-19\/","title":{"rendered":"Aqua Illinois to restore utility service for customers in light of COVID-19"},"content":{"rendered":"<p><\/p>\n<style type=\"text\/css\"><![CDATA[\n\/* Style Definitions *\/\nspan.prnews_span\n{\nfont-size:8pt;\nfont-family:\"Arial\";\ncolor:black;\n}\na.prnews_a\n{\ncolor:blue;\n}\nli.prnews_li\n{\nfont-size:8pt;\nfont-family:\"Arial\";\ncolor:black;\n}\np.prnews_p\n{\nfont-size:0.62em;\nfont-family:\"Arial\";\ncolor:black;\nmargin:0in;\n}\n]]><\/style>\n<div class=\"xn-content\">\n<p><span class=\"xn-location\">KANKAKEE, Ill.<\/span>, <span class=\"xn-chron\">June 25, 2020<\/span> \/PRNewswire-HISPANIC PR WIRE\/ &#8212;\u00a0<a target=\"_blank\" href=\"https:\/\/c212.net\/c\/link\/?t=0&amp;l=en&amp;o=2841518-1&amp;h=3848218593&amp;u=https%3A%2F%2Fwww.aquaamerica.com%2Four-states%2Fillinois.aspx&amp;a=Aqua+Illinois\" rel=\"nofollow\">Aqua <span class=\"xn-location\">Illinois<\/span><\/a>, a subsidiary of Essential Utilities, Inc., is proud to announce expanded relief options for customers impacted by COVID-19. Aqua <span class=\"xn-location\">Illinois<\/span> temporarily suspended disconnections and will reconnect residential customers whose service was interrupted for non-payment between <span class=\"xn-chron\">June 18, 2019<\/span> and <span class=\"xn-chron\">March 18, 2020<\/span>. Customers who were disconnected during this period and who have not already been reconnected should contact Aqua Illinois for restored service and to determine their eligibility for waived reconnection fees and customer assistance programs.<\/p>\n<p>&#8220;We are deeply committed to supporting our customers in these unprecedented times,&#8221; said <span class=\"xn-person\">Craig Blanchette<\/span>, President, Aqua Illinois. &#8220;We are pleased to expand our relief options, and to offer customers the flexibility they need to recover financially in the wake of COVID-19.&#8221;<\/p>\n<p>Aqua <span class=\"xn-location\">Illinois<\/span> encourages any customer whose service was disconnected between <span class=\"xn-chron\">June 18, 2019<\/span> and <span class=\"xn-chron\">March 18, 2020<\/span> to contact a customer service representative soon. Aqua <span class=\"xn-location\">Illinois<\/span> will reconnect service for up to 60 days after the day on which all Restore Illinois Health Regions enter Phase 4 (Revitalization) of Gov. J.B. Pritzker&#8217;s <span class=\"xn-chron\">May 5, 2020<\/span> <i>Restore <span class=\"xn-location\">Illinois<\/span> <\/i>plan. Aqua <span class=\"xn-location\">Illinois<\/span> will also waive reconnection fees for qualified customers for up to six months after all regions enter Phase 4.<\/p>\n<p>Previously disconnected customers may also partner with Aqua Illinois to explore customer assistance plans, such as Deferred Payment Arrangements (DPA). Aqua <span class=\"xn-location\">Illinois<\/span> is proud to offer extended DPAs, including options with no down payment, for up to six months\u00a0after all regions enter Phase 4. Residential customers may also qualify for a grant through Aqua&#8217;s COVID-19 Bill Payment Assistance Program, which builds upon Aqua Aid.<\/p>\n<p>&#8220;Each day, <span class=\"xn-location\">Illinois<\/span> makes steady strides towards economic recovery,&#8221; added Blanchette. &#8220;Communities can count on us to provide uninterrupted service while we find a way forward together.&#8221; <\/p>\n<p>To request reconnection following a service disruption for non-payment that occurred between <span class=\"xn-chron\">June 18, 2019<\/span> and <span class=\"xn-chron\">March 18, 2020<\/span>, please contact the Aqua Illinois Customer Service team immediately at 877.987.2782. <\/p>\n<p><b>About Aqua Illinois<\/b><\/p>\n<p>Aqua <span class=\"xn-location\">Illinois<\/span> is a subsidiary of Essential Utilities, Inc. Founded in 1886, Aqua Illinois currently provides customers in 69 communities and 13 counties with water and wastewater services. To learn more, please visit <u><a target=\"_blank\" href=\"https:\/\/c212.net\/c\/link\/?t=0&amp;l=en&amp;o=2841518-1&amp;h=12928964&amp;u=https%3A%2F%2Fwww.aquaamerica.com%2Four-states%2Fillinois.aspx&amp;a=https%3A%2F%2Fwww.aquaamerica.com%2Four-states%2Fillinois.aspx\" rel=\"nofollow\">https:\/\/www.aquaamerica.com\/our-states\/illinois.aspx<\/a><\/u> <\/p>\n<p>SOURCE  Aqua Illinois<\/p>\n<\/div>\n<p> <\/p>","protected":false},"excerpt":{"rendered":"<div class=\"xn-content\">\n<p><span class=\"xn-location\">KANKAKEE, Ill.<\/span>, <span class=\"xn-chron\">June 25, 2020<\/span> \/PRNewswire-HISPANIC PR WIRE\/ &#8212;\u00a0<a target=\"_blank\" href=\"https:\/\/c212.net\/c\/link\/?t=0&amp;l=en&amp;o=2841518-1&amp;h=3848218593&amp;u=https%3A%2F%2Fwww.aquaamerica.com%2Four-states%2Fillinois.aspx&amp;a=Aqua+Illinois\" rel=\"nofollow noopener noreferrer\">Aqua <span class=\"xn-location\">Illinois<\/span><\/a>, a subsidiary of Essential Utilities, Inc., is proud to announce expanded relief options for customers impacted by COVID-19. Aqua <span class=\"xn-location\">Illinois<\/span> temporarily&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[8],"tags":[],"class_list":["post-82601","post","type-post","status-publish","format-standard","hentry","category-familia-y-vida"],"acf":[],"_links":{"self":[{"href":"https:\/\/hispanicprwire.com\/en\/wp-json\/wp\/v2\/posts\/82601","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hispanicprwire.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/hispanicprwire.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/hispanicprwire.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/hispanicprwire.com\/en\/wp-json\/wp\/v2\/comments?post=82601"}],"version-history":[{"count":0,"href":"https:\/\/hispanicprwire.com\/en\/wp-json\/wp\/v2\/posts\/82601\/revisions"}],"wp:attachment":[{"href":"https:\/\/hispanicprwire.com\/en\/wp-json\/wp\/v2\/media?parent=82601"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/hispanicprwire.com\/en\/wp-json\/wp\/v2\/categories?post=82601"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/hispanicprwire.com\/en\/wp-json\/wp\/v2\/tags?post=82601"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}